Tuesday, June 07, 2005

Red Tape

At the Williamsburg post office wanted to buy stamps and pick up a package.
After I got the stamps I was told to stand in the 'Pick up' window's line.
I pointed out that had not been the case before, and it was rather unfair.
She said it wasn't her, but the managment's decision to keep the other line down.
I said I understood if I was just getting a package, but why should I have to stand in line twice?
She decided to get my package.

More red tape on the mailing front.
A package is being sent to me from Overstock.com via DHL.
I decided to see when it would be arriving.
It arrived yesterday, left at my door.
It was not.
So I called DHL.
They said it was.
I said I was here and I didn't get it.
She said she would contact the driver and call me back.
That was 6-1/2 hours ago.
So I contacted Overstock.com.
After repeating my story 3 times. And twice being told DHL left the package I finally asked for a supervisor, since I thought I was talking to a brick wall.
It took 4 more times asking for the name of the supervior before I got it.
I won't use it.
She finally understood and put out a trace and told me what that entailed.

It is really frustrating for an honest person in an age of mendacity.